Customer is supreme or customer is god can be seen in slogans of many companies,but in the actual operation process,enterprise managers can not timely and effectively know the thought of customers because of their busy work or abundant orders,as time passes,customers slowly loss.
This is the result of requirements and feedback of information from customers not being timely got.HLC can formulate corresponding customer satisfaction survey scheme according to requirement from client,industry characteristics,distribution and other factors,and confirm with the client before implementing it.HLC can survey of 360 degrees according to questionnaire and actual data which impact customers,and propose solutions according to the summarized results of the survey. se management to a new level.
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